Politique de confidentialité

Tyllt is a service for professionals and individuals dedicated to the creation and monitoring of sureties.

 

The protection of your personal data is at the heart of our concerns. We make every effort to protect your personal data, in accordance with the Data Protection Act (Lil) and the General Data Protection Regulations (RGPD).

 

Our Privacy Policy informs you about the purposes and the conditions under which we process the personal data that we are likely to collect in the course of our exchanges, the provision of our services, the use of the resources that we make available, of our social networks and of the events that we are likely to initiate and participate in.

 

In addition to this Privacy Policy, you can access our Cookie Management Policy, in the “Cookie Management” section, at the footer of the tyllt.com site, which will specify the conditions and purposes of use of cookie or navigation data files that may be present on our website.

 

We invite you to read our Privacy Policy, in order to inform yourself about the use that is made of your data, as well as the rights that you can exercise under the regulations.

 

1. General

 

You acknowledge that you have read our Confidentiality Policy, and have accepted our Legal Notice, available at the bottom of the page, for any use of the tyllt.com site, for the provision of our services, the use of the resources that we make available .

 

As part of the collection and processing of your personal data for the services that Tyllt is likely to provide you, the company Doyonowo, publisher of the tyllt.com site, is the data controller within the meaning of the regulations.

 

As the Tyllt services are not intended for minors, we are not intended to collect personal data from minors.

 

The digital resources we offer may contain or use links to websites, applications, products or services that are operated by third parties (i.e. social networks, partners, advertising sites). We remind you for all purposes that our Privacy Policy does not apply to these third parties, over which we have no control, and for which we cannot be held responsible. We invite you to read their privacy policies.

 

2. What personal data is collected?

 

We may collect personal data from: (i) our online forms; (ii) our written and oral exchanges, or with one of our service providers / partners as part of the services we offer and provide; (iii) your use of our resources; (iv) the provision of Tyllt services, (v), the receipt of information as part of the management of pre-contractual and contractual relations, (vi), your browsing on our website, (vii), the ‘exercise of your rights under the regulations.

 

Mandatory information, requested during collection, is mentioned with an asterisk or orally, when the exchange uses this channel. Without providing the required information, we will not be able to respond to your request. Depending on your use of our resources, our services and products, as well as the purposes of your interactions with us, we may collect different types of personal data about you: (i) your identity, your contact details and the information you may provide to us as part of your requests, or the provision of our services; (ii) data relating to your use of our services; (iii) comments and interactions with our sales department, customers (etc.); (iv) information relating to the traffic and use of our digital resources, information that you provide to us from a social network; (v) information that we collect from you in connection with events that we organize or in which we participate.

 

3. How do we use and store personal data?

 

We collect and use your personal data for the main purposes described in the table below. We keep your personal data for the time necessary to achieve the intended purposes, taking into account the requirements and authorizations of laws and regulations.

 

The maximum retention periods apply, provided that you request the deletion of your personal data for a reason that is necessarily compatible with the laws and regulations applicable to our services and products.

 

Purpose

Category of data processed

Duration of the retention

Respond to your requests and get information

Data relating to your identification and the elements attached to your request and the response provided

Retention for the period necessary to process your request and a maximum of 1 year

Commercial prospecting and sending news / information to customers and prospects

Data relating to your identification and relating to your personal and professional life

Retention 3 years from the end of our contractual relationship for a client and from the last contact initiated by a prospect or deleted after the prospect’s consent has been withdrawn

Provision of our services

Data relating to your identification, the contract and relating to your personal and professional life

Retention of personal data relating to the customer relationship for the duration of the contractual relationship, then 5 years after the end of the contractual relationship

Management of your subscription to our services, their payment

Data relating to your identification, your subscription to our services and your payment

Retention 10 years from the last event

The organization of competitions

Data required for participation in competitions and for the delivery of prizes

Conservation for the duration of the competition, then in an archive for 5 years

Conducting surveys on the use and satisfaction of our services

Data relating to your identification and your satisfaction with our services

Anonymization of responses after completion and study of the survey

Claims management

Data relating to your identification and the elements attached to your request and the response provided

Retention 5 years from the request and its processing

Management of requests for the exercise of rights and regulatory information

Data relating to your identification and the elements attached to your request and the response provided

Retention 5 years from the request and its processing

Management of pre-litigation and litigation, constitution of evidence

Data required for the procedure

Retention for the duration of the proceedings

Management of cookies and audience measurement on our site

Cookies

Conservation specified in our Cookie Management Policy available at the footer of the site

Management of the recruitment of our staff and creation of a CV database

Data relating to your identification and your professional and personal life (CV, etc.)

Retention during the recruitment selection period, then a maximum of 2 years, to contact you and provide you with new recruitment opportunities, unless you refuse

 

4. On what legal grounds do we process personal data?

 

In accordance with the regulations, the processing of your personal data is carried out on the basis of a legal basis provided for by the regulations, such as pre-contractual measures or the execution of a contract, your consent, our legitimate interest, or an obligation legal.

 

Purposes of processing based on the execution of pre-contractual or contractual measures

  • Respond to your requests and get information
  • Provision of our services
  • Management of your subscription to our services, their payment
  • Claims management

Purposes of processing based on your consent

  • Commercial prospecting and sending news / information to customers and prospects
  • Carrying out service usage and satisfaction surveys
  • Management of cookies and audience measurement of our site, except for technical cookies necessary for the operation of our site

Purposes of processing based on our legitimate interest

  • Management of the recruitment of our staff and creation of a CV database
  • The organization of competitions
  • Management of pre-litigation and litigation, constitution of evidence

Purposes of processing based on a legal obligation

  • Management of requests for the exercise of rights and regulatory information

 

5. Who is the personal data transmitted to?  

 

The personal data we collect are mainly intended for the company Doyonowo, publisher of the tyllt.com site.

 

We can communicate your personal data to our service providers and subcontractors, located in or outside the European Union, as part of our exchanges, the provision of our services, the use of the resources that we make available, recruiting our staff. In all circumstances, we make sure that these recipients present adequate guarantees of confidentiality and security, in accordance with the regulations. When transfers of personal data are made outside the European Union, they will be governed by the mechanisms provided for this purpose by the regulations.

 

We may also communicate your data to persons and organizations authorized to receive this data, for legal reasons, in the event that we are required to comply with laws and regulations, requests and legal orders or if this is permitted by the law.

 

We may share certain pseudonymous data, which does not contain any element of direct identification, with regard to cookies and trackers collected and processed by partners, who in this case are separate processors regarding the processing carried out.

 

Finally, and if you have formally consented to it, we may transmit some of your data to commercial partners.

 

6. Personal data security  

 

We take all necessary precautions to preserve the security of personal data collected and processed and to prevent it from being distorted, damaged or accessed by unauthorized third parties, in accordance with regulations. To do this, we implement the necessary organizational and technical measures, and we ensure the commitment of our subcontractors in this regard.

 

Although we take all possible measures to protect personal data, we cannot guarantee the security of information transmitted over the Internet when a security breach affects your device or browser.

 

7. What are your rights over your personal data?

 

In accordance with the regulations, you have the right: (i) to access, in order to verify your data; (ii) rectification, in order to update or rectify your data, when it is incomplete or inaccurate; (iii) erasure, in particular when your personal data is no longer necessary for the purposes for which it was collected or processed, or when you withdraw your consent to the processing of your personal data collected on this basis; (iv) limitation, which allows you to temporarily freeze the use of your personal data, in particular when exercising the right of rectification, during the period of verification of the accuracy of your data; (v) opposition to the processing of your personal data, for reasons related to your particular situation. In this case, we will no longer process your data unless we can justify the existence of compelling legitimate grounds for the processing which prevail over the interests and rights and freedoms of the data subject, or for the establishment, exercise or defense of legal rights. In the case of commercial prospecting, you can object without reason; (vi) portability, which allows you to request from us the transmission of the personal data that you have provided to us on the basis of your consent or a contract, in a structured, commonly used and machine-readable format; (vii) withdraw your consent, when your personal data is collected and processed on this basis; (viii) complaints to the CNIL; (ix) to define the post mortem fate of your data.

 

You have the option of exercising these rights by written request addressed to us at the contact details mentioned in the section below “Contact us”, accompanied by proof of identity. We will do our best to respond to your requests as soon as possible and under the conditions provided for by the regulations.

 

8. How are cookies managed?

 

The management of cookies is covered by the Cookie Management Policy available at the footer of the site.

 

9. Contact us

 

To exercise your rights or for any request relating to our Privacy Policy, we invite you to contact us by post to Doyonowo company – GDPR request – 63 rue Hoche 33200 Bordeaux, or by email to contact@tyllt.com.

 

10. Modification of the Privacy Policy

 

We may change our Privacy Policy. We therefore invite you to consult it regularly to check the provisions in force and the measures we are taking to protect your personal data.

 

Updated to September 6, 2021

All rights reserved